Privacy Policy

Updated: November 2, 2026

Pepet is operated by PingMu Technology (referred to as “we” or the “platform”). We value the protection of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use Pepet.

Please read this policy carefully before registering for or using Pepet. If you disagree with any part of it, please do not register for or use the service.

1. Personal information we collect and use

We collect the following personal information under this policy to provide the service:

• Account registration: your email address and password, used to create and manage your account.
• Profile information: you may choose to provide a username, bio, and other profile details.
• Pet information: you may add and manage pet names, species, photos, and other pet details.
• Posted content: posts, including text, photos, videos and Live Photos, comments, saved posts, and related records.
• Messages and reports: messages and attachments you send, plus report targets, reasons, details and moderation records.
• Interactions: records of likes, follows, and other interactions.
• Photos: images you upload for posts or your profile.

2. Device and log information

To keep the service secure, we may collect:

• Device information: device model, operating system version, screen resolution, and similar details for diagnosis and service improvements.
• Logs: access times, activity records, and similar information used to analyze service use and improve the product.

We use this information only for service security and technical improvements, not to identify you personally.

3. How we use personal information

We use your personal information to:

• Create and manage your account.
• Provide and improve Pepet’s social features.
• Display your posts and interactions.
• Respond to your access, correction, or account deletion requests.
• Send important service notices.
• Monitor security and resolve problems.

We will seek your consent before using information for purposes not described in this policy.

4. Storage of information

4.1 Storage location: Pepet’s production Supabase database, authentication service, and file storage are hosted in the AWS us-west-2 region in Oregon, United States. Supabase may process some data elsewhere to provide its services; see its data residency and transfers information for details.

4.2 Retention and account deletion: You can delete your account in Settings. After confirmation, the service removes your account and pet profiles, separate albums, posts, comments, photos, videos, messages and attachments you sent, and local account records and publishing drafts. The account can no longer sign in. Messages sent by the other person may remain in their conversation. To keep that conversation, the service retains only a “Deleted account” placeholder without your former profile details; no new messages can be sent to that account.

4.3 Security measures: We use reasonable technical and organizational measures to protect your personal information against unauthorized access, use, modification, or destruction.

5. Sharing, transfer, and public disclosure

5.1 Sharing: We do not share your personal information with third parties outside the platform except:

• With your express consent.
• When required by law, legal process, or a competent authority.
• To protect the safety or property of the platform, users, or the public.

5.2 Transfer: We do not transfer your personal information to third parties.

5.3 Public disclosure: Other users can view the username, pet details, posts and interactions you choose to make public. We do not publicly disclose your other personal information except as required by law.

6. Third-party services

6.1 Pepet may use the following third-party services:

• Supabase: used for data storage and user authentication. Its privacy policy governs its handling of your information.
• Expo (operated through expo.dev): used to support the app runtime.
• Image processing services: used for photo upload, preview, and saving.

6.2 Each third party is responsible for its own privacy policy. We recommend reading those policies before using the services.

7. Your rights

Subject to applicable law, you have the following rights concerning your personal information:

• Access: you may request access to your personal information.
• Correction: you may correct inaccurate personal information.
• Deletion: you may request deletion of your personal information, subject to legal exceptions.
• Account deletion: you can delete your account from Settings.
• Withdraw consent: you may withdraw consent you previously gave us to process your information.

To exercise these rights, use the available in-app features or contact us using the details at the end of this policy.

8. Protection of minors

8.1 Pepet is intended mainly for adults. We do not intentionally collect personal information from minors. If you are a minor, read this policy with a guardian and obtain their consent before using the service.

8.2 If we learn that we collected a minor’s personal information without guardian consent, we will promptly delete it.

9. Policy updates

We may update this policy from time to time and publish the updated version on the platform. We will not reduce your rights under this policy without your express consent.

If the policy changes materially, we will notify you appropriately and explain the reasons and changes.

10. Contact us

For questions, comments, suggestions, or rights requests, contact us at:

Operator: PingMu Technology Email: w957852162@163.com

Thank you for reading this policy. We will continue working to protect your personal information.